1. Introduction
Prime Door 18 (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, call us, or request services.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
When you submit a form, request a quote, or contact us, we may collect:
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Full name
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Phone number
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Email address
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Service address
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Service details
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Any other information you voluntarily provide
B. Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address
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Browser type
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Device type
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Pages visited
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Time spent on pages
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Referring website
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Cookies and tracking data
3. How We Use Your Information
We use the information we collect to:
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Respond to service requests
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Provide quotes and schedule appointments
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Communicate regarding your repair or installation
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Improve our website and services
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Send service updates or confirmations
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Process payments (if applicable)
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Comply with legal obligations
We do not sell your personal information.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar tracking technologies, including:
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Google Analytics
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Google Ads tracking
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Meta (Facebook) Pixel
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Call tracking software
These tools help us analyze traffic and improve advertising performance.
You can disable cookies through your browser settings.
5. Sharing of Information
We may share your information only in the following situations:
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With service technicians or subcontractors to fulfill your request
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With payment processors (if applicable)
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With marketing and analytics providers
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If required by law or legal process
We do not sell, rent, or trade your personal information to third parties.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Rights (Depending on Your State)
Depending on your location, you may have the right to:
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Request access to your personal information
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Request correction of inaccurate data
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Request deletion of your data
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Opt out of marketing communications
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18.
We do not knowingly collect information from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
12. SMS & Marketing Communications
By submitting your information on our website, you consent to receive phone calls, text messages, and emails from Prime Door 18 regarding your service request.
Message and data rates may apply.
You can opt out at any time by replying STOP to text messages or contacting us directly.
We do not share mobile information with third parties for marketing purposes.